Privacy Policy

I. INTRODUCTION

This Privacy Policy (“Privacy Policy”) describes how Dentsmart LLC, an Illinois limited liability company (also referred to hereinafter as “Company,” “we,” or “us”), collects, uses and shares personal information obtained from you when you visit this website or contact us through a local repair shop, and describes your privacy choices when accessing and using dentsmart.com or providing us information through a local repair shop (referred to hereinafter as the “Site”). Please read this Privacy Policy carefully. By accessing or using the Site and using our services, you consent to our collection, use, and sharing of personal information as described in this Privacy Policy. If you do not accept this Privacy Policy, you should leave and discontinue all use of the Site or our services.

II. HOW WE COLLECT AND USE PERSONAL INFORMATION

Personal Information You Volunteer. We collect any personal information that you provide while visiting or using the Site. This may include your name, mailing address, email address, phone number, and other contact information, and any other personal information that you submit when filling out an application, requesting that we contact you, responding to a survey or questionnaire, or otherwise submitting content on the Site or providing this information at the local repair shop. We use this personal information for the purposes made apparent at the time of collection, as well as to communicate with you regarding the Site, monitor and improve the quality of the Site, and as otherwise required or permitted under applicable law.

Automatic Collection of Information. Certain types of information may be collected automatically when you visit and use the Site. For instance, we may collect the IP address of the computer you are using; the name of the domain and host from which you access the Internet; the Internet address of the Web site from which you linked to the Site; the type of browser you are using; time and date stamp information; and information regarding your visit to the Site, including your landing page, the number and order of pages viewed, and the time spent on a particular page. We do not treat this non-personally identifiable information as personal information, unless it is combined with contact, account or similar information that personally identifies you.

Cookies. Like many websites, this Site may use session-based or persistent “cookies” or similar technologies like web beacons and pixels to automatically gather some information about you or offer a personalized experience when using the Site. We use these technologies to enhance and facilitate use of the Site. Some areas of the Site may require cookies, and cannot be used without enabling cookies. If you are concerned about cookies stored on your computer, we encourage you to follow your web browser’s guidance for deleting cookies after completing a browsing session.

III. HOW WE SHARE PERSONAL INFORMATION

Affiliates and Business Partners. We do not rent or sell your personal information to unaffiliated third parties for mass marketing purposes. We may share personal information collected through this Site local repair shops with our affiliated entities and our strategic business partners. These affiliates and business partners may use the information to contact you regarding information or services that may be of interest, or as otherwise required or permitted under applicable law. Phone numbers shared by you to opt-in to our SMS campaign as described below are not shared with third parties or unaffiliated entities.

Service Providers. We may share personal information collected through the Site with companies that perform services on our behalf, including companies that provide support services to us (such as data storage and web hosting services).

Law Enforcement and Protection. We may disclose your personal information when we believe disclosure is appropriate to comply with the law (including a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the terms that govern your use of this Site; or to protect the rights, property or safety of our Site, other users, or third parties. We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe to be harmful or unlawful, with or without providing notice to you.

Business Transfers. All personal information and other content submitted by you to us is treated as a business asset, and may be transferred to another organization that acquires an ownership interest in the stock or assets of our organization, including as the result of a sale, merger, reorganization, dissolution or liquidation.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

IV. PRIVACY PRACTICES OF THIRD PARTIES

Links to Third Party Websites. This Site may contain links to other websites or your local repair shop may work with third party service providers. We do not take any responsibility for monitoring these links or service providers, and inclusion of these links should not be construed as any sort of affiliation, sponsorship, endorsement, or approval. You should review the privacy policies of other websites carefully before providing any information to such websites. We shall not be responsible or liable for any information, opinions, goods or services available on or through any third party website, or any third party website’s privacy practices.

Publicly Posted Information. Please consider carefully the types of personal information and other content that you post for public display on the Site. We have no control over how other users may respond to, use, or misuse the information that you choose to post publicly. Company, its directors, officers, employees, agents and affiliates are not responsible for any other user’s or third party’s use of use of personal information or other content that you post for public display on the Site, or for the online or offline actions of any other user or third party, and shall have no liability for any actions or inaction taken in connection therewith.

Payments. When you make a payment through this Site or our services you are directed to a Third Party Service website to enter your payment information (credit card number, expiration date, CVV code, or other relevant banking information) it is sent directly to a separate unrelated credit or debit card processing center which has represented to us that is PCI compliant. We neither take possession nor retain none of your credit or debit card account information.

V. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy from time to time, including without limitation as necessary to reflect new or unanticipated uses of personal information not previously disclosed in this Privacy Policy. Any such modifications shall be effective when posted by us on the Site or otherwise made available to you. Your access to or use of the Site after we have modified this Privacy Policy shall signify your acceptance of the amended terms. However, any significant changes in the way we use or share your personal information will not apply to personal information previously collected by us, unless we notify you of the change on the website or via email and you provide your consent. It remains your responsibility to review this Privacy Policy regularly to ensure that you are updated as to any changes.

VI. CHILDREN

This Site is intended for and directed to adults. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly permit submission of personally identifiable information by anyone under 13 years of age. If you are under the age of 13, please do not provide us with any personally identifiable information. If we are notified that someone under the age of 13 has provided us with personally identifiable information, we will use reasonable efforts to remove such personal information from our databases.

VII. ONLINE SECURITY

We implement measures to protect against the loss, misuse or alteration of sensitive personal information under our control and not otherwise publicly posted on the Site. However, please bear in mind that no website or data transmission over the Internet is totally secure. As a result, we cannot promise or guarantee the security of any personal information you provide on or through the Site.

XIII. Additional States Rights

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.

• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email privacy@dentsmart.com or write to us at 1333 El Camino Dr, Pekin, Illinois, 61554. To appeal a decision regarding a consumer rights request privacy@dentsmart.com or write to us at1333 El Camino Dr, Pekin, Illinois, 61554.

IX. OPTING OUT

When you use our Site, we work to provide you the ability to access, review, correct, edit, or remove your Personal Information and related content that you have provided to us. You may send us an e-mail at DS@dentsmart.com or write to us at 1333 El Camino Dr, Pekin, Illinois, 61554, to request access to, correct or delete any Personal Information that you have provided to us. Please include your name and any other identifiable information necessary, so that we may locate your information. Under certain privacy laws you may have a right to access your Personal Information that we hold about you, however, your rights to access your Personal Information are not absolute. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. In addition, we may not accommodate a request to access or change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If we deny your request for access to, or refuse a request to correct Personal Information, we shall explain why. For your information, removal of your Personal Information may impact our ability to provide you or your ability to use our Site or any goods or services we may provide.

If you do not wish to have your e-mail address/contact information used to promote our own or third parties’ products or services, you can opt-out by emailing at DS@dentsmart.com or write to us at 1333 El Camino Dr, Pekin, Illinois, 61554. Please include your name and any other identifiable information necessary, so that we might locate your information. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions or simply click unsubscribe at the bottom of the notification.

X. SMS TERMS AND CONDITIONS

Program Description

Company and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver Company text messages to you. Company text messages are intended to provide you with information about our services and promotions.

Message Frequency

You will receive a maximum of one message per day.

Cost

Message and data rates may apply to each text message sent or received in connection with Company text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. Company does not impose a separate fee for sending Company text messages.

Supported Carriers

Supported carriers may change from time to time.

How to Opt-In

To opt-in to receive text messages from the Company text messaging program(s), provide your phone number to us through our website, in person, or initiate by texting a participating company owned phone number.

How to Opt-Out

To stop receiving text messages from the Company text messaging program, reply with “STOP” for the text messaging program from which you no longer wish to receive message. You will then receive confirmation of your opt-out of the text messaging program.

If the Company has more than one text messaging program which you have opted-in, this will only opt you out of the specific text messaging program associated. You will remain opted in to other Company text messaging programs.

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying Company immediately if you change your mobile telephone number. You may notify Company of a number change by contacting us at:

Dentsmart LLC

ADDRESS: 1333 El Camino Dr, Pekin, Illinois, 61554

Email: servicedesk@dentsmart.com

You agree to indemnify Company in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Company if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act. Access or Delivery to Mobile Network is not Guaranteed Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Company’s control, and Company is not responsible or liable for issues arising from them. Support/Help To request more information, contact servicedesk@dentsmart.com.

Eligibility

To receive Company text messages, you must be a resident of the United States and 18 years of age or older. Company reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions

Company may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Company’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Company text messages will indicate your acceptance of those changes.

Termination of Text

Messaging Company may suspend or terminate your receipt of Company text messages if Company believes you are in breach of these SMS Terms and Conditions. Your receipt of Company text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Company reserves the right to modify or discontinue, temporarily or permanently, all or any part of Company text messages, with or without notice.

Communications and Consent to Electronic Notices

You may communicate with Company via postal mail, telephone, and our website. Company may issue notices via these various channels, including by sending e-mail to an address you provide. You agree that such notices shall have legal effect.

You also agree that notices sent by e-mail satisfy any requirement that notices be provided in writing. If you do not agree, do not use Company products or services.

You may have the right to withdraw your consent to receive certain electronic communications, and, when required by law, Company will provide you with paper copies upon request. You may make such a request via servicedesk@dentsmart.com. If you withdraw your consent, Company reserves the right to terminate your use of Company’s products or services.

 

XI. CONTACTING US

If you have questions about this Privacy Policy, desire to make corrections to personal information submitted to us, or any other questions or comments concerning this Site, please contact us at: privacy@dentsmart.com or write to us at1333 El Camino Dr, Pekin, Illinois, 61554.