Answers to Common Questions Regarding Your Hail Damage Repair

What is PDR?

Paint free dent repair is a process whereby a skilled metal craftsman uses specialized PDR tools and graphic lighting to gently message the dings and dents in your panels from the underside, restoring them back to pre-accident condition and strength. Paintless Dent Repair (PDR) does not use utilize heat, dry ice, nor fillers to repair during the process.

What if my insurance check is less thanth estimated damage?

Your locally owned auto body repair repair facility will always work with your insurance provider to ensure that all hail storm related damage is covered, less your deductible. Because Dentsmart is accepted and/or recommended by insurance carriers for paintless dent repair, the cycle time for approval is significantly reduced so you get your car back sooner, with your dings and dents properly repaired.

What are the advantages of a local trusted repair facility versus temporary “tent” repairers?

  • • Warranty! There is no better way than a local paintless dent repair warranty.
  • • Here serving the PDR needs in your community year round.
  • • Tent repairers' warranty ends when they leave town. Densmart paintless dent removal warranty will always be with you. 
  • • In order to save time and costs, tent repairers may not use correct procedures to access your auto  dent damage (drilling holes), and may not give your car full restoration. If trim panels get broken, they may rig it back in place instead of replacing them.
  • • Can apply the recommended repair even if PDR is not the best finished product for your dent or  ding.
  • • Auto Glass replacement needs, and parts and mouldings replacement are performed in one place, at the body shop, so you don't have to drivie from auto body shop to a paintless dent repair center. 
  • • Dentsmart only operates in quality, local auto body shops. We are renowned for our lifetime warranty on all repairs and even provide this in writing for you. Our ARC certified paintless dent removal technicians assure that your car is treated with the respect for full repair and restored value.

Why should I even bother to repair the damage to my vehicle?

If you do not repair the hail damage or minor dent or ding damage, the value of your automobile will be greatly reduced. This will cost you at trade in time. If auto body damage or an accident occurs in the future, your dent(s) and dings will be treated as a "pre-existing" damage condition, and you will likely not recieve payment from the insurer for the old damage.

My car is very valuable to me; how do I know I am going to get the best repair, regardless of how it’s done.

First of all, use a trusted, local dent repair facility. There is no better warranty or guarantee than that of a local warranty. This fact, combined with Dentsmart's commitment to using only ARC certified technicians will ensure that the correct assessment, estimate and paintless dent repair procedures will apply as your car is restored back to its pre-accident quality and value.

Is PDR better than conventional body shop repair?

PDR is just one technique in repairing your damaged vehicle. The technologies of conventional auto body shop methods are certainly able to match up with the manufacturers' aim to give you beauty and durability in your cars' finish. Often, both techniques are used in the hail damage or dent and ding repair process, cutting the cycle time for restoration and getting you back into your car sooner.

Are panels sometimes too severly damaged for PDR to be effective?

Absolutly, this is true. Size, location and the saturation of dents and dings may hinder PDR from being the finished result. Still, PDR can apply to reduce the time a car is in the shop, and may even reduce or eliminate the need for auto body dent fillers, even if new paint is needed. Once again, your local trusted auto body repair facility, combined with Dentsmart's professional paintfree dent removal technicians will help assure your repair process uses the best techniques for restoration in full.

Can PDR damage my car’s finish and how does the paint keep from cracking?

Paintless dent removal does not damage the paint finish as the repair techniques used are kept on the non-painted underside of the damage panels. Because today's lighter, thinner metals have more flexibility, the paints used in today's cars are designed to match that new flex. Think of auto paints as a marriage between rubber and color. It is due to this flexibility that a skilled PDR repairer has little chance of comprimising the integrity of the paint during the paintfree dent repair.